Good plans begin
with clear agreements

Third-party verification

Verification follows a specific notice and separate consent. Facial images are encrypted and retained only for the shortest necessary period while the account exists. Following account deletion, or a separate request to service@niagooo.com with identity confirmation, we delete them and respond as described in the privacy policy.

Verification is not permission to share

Normally, only verification status is shown. When a name, phone number or identity document number is needed, its purpose is reviewed and the person authorizes each item separately. Facial data is not shared with organizers or merchants.

Eligibility depends on the activity

Joining or publishing activities, buying services and operating on the platform require users to be at least 18 and to meet the applicable conditions. Identity verification does not certify professional qualifications or guarantee on-site safety.

Optional information may be declined. Required information must explain its purpose and practical impact. Questionnaires, chats and external links must not be used to bypass consent.

• Do not bypass consent to request contact details or solicit off-platform charges.
• Do not request facial data, payment passwords, verification codes or unrelated identity documents.
• Do not resell registration information or reuse it for marketing or unrelated purposes.

How information is handled

Define the purpose → review necessity → obtain consent → delete when no longer needed.

Reports can concern activities, posts, users or comments, including harassment, fraud, misinformation, inappropriate content, spam, cyberbullying and other concerns.

Submission and review

After submitting evidence (up to three images), a report is shown as pending, in progress, resolved or rejected. Status and history remain available under My Reports.

Keeping transaction records

Product, service and transaction information is retained for at least three years after a transaction is completed, as required by law. Facial images are handled separately under the privacy policy.

Reviewing appeals

Appeals are reviewed and answered within fifteen working days after acceptance.

The platform provides matching and necessary dispute assistance. Independent providers are responsible for their own organization and delivery. Our role does not remove any of our legal obligations. See the Consumer Protection Measures。

Assessing risk

Eligibility checks, necessary technical assistance and human review work together to address risk. Identity verification does not replace content review.

Action on confirmed violations

Confirmed violations result in immediate content removal, permanent account suspension, preservation of evidence and reports to law enforcement as required by law.

Dedicated reporting

Child safety reports receive priority. See the Child Safety Statement。